Terms & Conditions
Terms
Returns
We are so confident in the product we provide that we also guarantee our quality of merchandise is free from any defect, misprints, etc. But of course, sometimes mistakes do happen.
We are going to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality.
Returns are not accepted; instead we will re-place your order at no charge, provided that the original merchandise is returned within 30 days with an explanation of the reason request for replacement.
The replacement will be accepted if the customer is disappointed with the merchandise for one of the following reasons:
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The design, color style and size of the product is different from the one selected by the customer online.
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The garment got stained or damaged in transition transport.
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b) The quality of the garment (i.e., the printing, color, size, style) is below a reasonable range of expectations;
Turnaround Time
Typical turnaround time for delivery varies based on Canada Post deliveries schedules. Normally it should not take more than 10 working days from the time that the order has been placed and receiving the order. Some services will add to our typical turnaround. Rush charges may apply for orders needed sooner than our typical turnaround. We may be able to accommodate orders in as little as 3 business days upon request.
Turn time on larger orders may require longer time to produce. Please inquire about our current turn time on larger orders.
Rush Orders
We understand that there are occasions when orders are needed sooner than 10 business days and we strive to fulfill those orders. If an order is being shipped, then the rush charges apply to our production time only. Rush orders require payment in full to begin printing. We cannot guarantee that we will accommodate all rush orders.
Manufacturer Defects
We are not responsible for mistakes or defects on behalf of the manufacturer or distributor: mislabeled sizes, inconsistent coloring, dye lots, manufacturer garment defects, etc.
Order Cancellation
In the event an order needs to be cancelled, refunds or return of deposits will be based on the status of the order and may be subject to penalties and/or restocking charges. Orders that have commenced printing or shipped cannot be cancelled and a refund will not be provided.
Terms and prices are subject to change without notice. If you have any questions or concerns, we can be reached at viugoldart@mail.com or 780-777-7954
Privacy
SECTION 1 - WHAT DO I DO WITH YOUR INFORMATION?
When you purchase something from my online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide me with information that helps the host learn about your browser and operating system.
Email marketing (if applicable): With your permission, may send you emails about my store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it implies that you consent to collect the information to be used for that specific reason only.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent by contact us any time at
viugoldart@mail.com or by phone 780-777-7954
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate my Terms of Service
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SECTION 4 - WIX.COM
The store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell my products and services to you.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information I am required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given me your consent to allow any of your minor dependents to use this site
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SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, you will be notified here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by e-mail viugoldart@mail.com or by phone 780-777-7954